SMS Terms & Conditions

By opting in, you agree to receive text messages from HemyRx Health about your care and account, including:

• Appointment and consultation reminders
• Prescription status, pharmacy, and shipping updates
• Treatment follow-up and check-in messages
• Replies to questions you send us
• Account, billing, and payment notifications

We do not send marketing or promotional text messages unless you separately opt in to them.

You can opt in by checking the optional, unchecked SMS consent box when you enter your mobile number on hemyrx.com or in our intake forms, or by texting START to 619-289-8111. Consent to receive texts is not a condition of any purchase or of receiving care.

Message frequency varies depending on your treatment and account activity, typically up to 8 messages per month.

Message and data rates may apply. Your mobile carrier's standard messaging rates apply to messages you send and receive. HemyRx does not charge for text messages.

You can cancel at any time. Text STOP to 619-289-8111. You may also reply END, CANCEL, UNSUBSCRIBE, QUIT, or STOPALL. You will receive one final message confirming that you have been unsubscribed, and you will receive no further texts unless you opt in again by texting START.

Opting out of texts does not cancel your treatment. We will continue to contact you by email or through your patient portal about your care.

Text HELP to 619-289-8111 for assistance, or contact us:

• Email: info@hemyrxhealth.com
• Phone: +1 (619) 289-8111 (Mon–Fri, 8AM–8PM EST)
• Web: www.hemyrx.com

Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device and is not guaranteed.

Text messaging is not monitored around the clock and must not be used for medical emergencies. If you have a medical emergency, call 911.

Standard text messages are not encrypted. To protect your privacy, we keep health details in texts to a minimum and may direct you to your secure patient portal or email for clinical information. By opting in, you acknowledge these risks and agree to receive messages that may reference your appointments, prescriptions, or treatment. You can ask us to limit the content of texts at any time.

You must be at least 18 years old and the account holder or authorized user of the mobile number you provide. If you change or give up your number, text STOP before doing so or notify us.

Your information is handled under our Privacy Policy. We do not sell, rent, or share your mobile phone number or text messaging opt-in data and consent with third parties or affiliates for their marketing or promotional purposes.

We may update these terms. We will post changes on this page with a new effective date. Continuing to receive messages after a change means you accept the updated terms.

These terms are governed by the laws of the State of California.

HemyRx d/b/a HemyRx Health

4410 Alta Mira Drive, La Mesa, California 91941

Email: info@hemyrxhealth.com

Phone: +1 (619) 289-8111